I. What do personal data represent?

Personal data is information that directly or indirectly identifies you as an individual, indirectly meaning when it is combined with other information such as your name, postal address, email address, telephone number, etc.

II. How do we process your personal data?

We (the website administrator) will use your personal data solely for the purposes of fulfilling the contract for the provision of goods and services, of which you are a party, when you submit an inquiry or order through our website.

We do not collect or process more or different types of personal data than necessary for the stated purpose.

We will only use personal data as described in this policy unless you have expressly consented to another use of your personal data, such as through an explicit consent statement for receiving marketing communications.

III. What personal data of yours do we process?

In order to fulfill our obligations to you under our contract for the provision of goods and services, as well as to prepare an offer for entering into such a contract, we will process the following categories of your personal data:

• names;
• email;
• contact phone.

The listed categories of personal data are only those that you provide to us when making a request or requesting an offer from us. We will not ask for any other personal data from you except those for preparing an offer and for the performance of the contract for the provision of goods and services.

We may be required to process and store personal data on legal grounds and for achieving regulatory compliance such as for the prevention, detection, or investigation of crime, prevention of loss, fraud, or other types of financial abuse.

IV. Use of the Homepage:

This Privacy Policy applies when you use our website with the following mechanics and features related to data protection.

Cookies:

Our Website uses Cookies and other technologies to improve user experience and Website functionality, convenience, and security, as well as for research purposes related to advertising effectiveness. Please see our Cookies Usage Policy for more details.

Third-party websites:

For the convenience of our visitors, this portal contains links to various websites that are not affiliated, controlled, or managed by us. The policies and procedures we describe here do not apply to these websites. We are not responsible for the security or protection of any data collected by these third parties. We advise you to contact these websites directly for information regarding their data protection policies.

V. Whom do we share your personal data with:

We will disclose your personal data only for the purposes and only to those third parties listed below—unless we have obtained additional consent from you to disclose personal data to other categories of third parties elsewhere, such as through a consent declaration for a specific purpose. We will take appropriate measures to ensure that your personal data is processed, protected, and transferred in accordance with applicable law.

External service providers:

When necessary, we engage other companies and individuals to perform certain tasks on our behalf, supplementing our services, such as companies providing delivery of our goods - postal operators, freight forwarding companies, etc. We will share or provide access to such information to external service providers only to the extent necessary for the respective purposes. This information cannot be used by them for any other purposes, specifically neither for their own purposes nor for the purposes of third parties. External service providers are contractually obligated to maintain the confidentiality of your personal data.

Conversion of a commercial company and redemption of shares:

In connection with the transformation, restructuring, merger, sale, or other transfer of assets, we will transfer information, including personal data, to a reasonable extent to the acquirer of those shares or assets, and as necessary for the Transfer of ownership, provided that the receiving party agrees to treat your personal data in a manner consistent with applicable data protection law.

Public authorities:

We will disclose your personal data to public authorities when required by law. For example, we will respect requests from courts, administrative, and other public state or municipal authorities, which may include similar authorities of state or municipal authority.

We do not transfer your personal data, nor any information concerning you, outside the territory of the Republic of Bulgaria.

VI. Processing of personal data of children:

We do not collect or process personal data of children under 18 years of age, except with the consent of a parent or guardian in accordance with applicable local law. If we learn that personal data of a child has been inadvertently collected, we will promptly delete such data.

VII. Processing of special categories of personal data ('sensitive' data):

We do not collect or process the so-called special categories of personal data, namely: personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

VIII. Security of your data:

We take the security of your personal data seriously. We apply an appropriate level of protection and have developed reasonable physical, electronic, and procedural measures to safeguard the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or otherwise processed. Access to your personal data is granted only to those employees, service providers, or related persons who need the information for business purposes or who require it to perform their job duties. In case of data breaches containing personal data, we will follow all applicable notification requirements in such cases.

IX. What are your legal rights?

As a data subject, you have specific legal rights related to the personal data we collect from you. This applies to all processing activities we carry out and undertake with your personal data as listed above. We respect your individual rights and will respond to your inquiries adequately.

The following list contains information about your rights arising from applicable data protection laws:

• Right to rectification: You have the right to rectify personal data concerning you. We make reasonable efforts to ensure that the personal data available to us and under our control, which are regularly processed, are accurate, complete, up-to-date, and relevant, based on our latest available information.
• Right to restriction: You have the right to restrict the processing of your personal data if:
• • you contest the accuracy of your personal data for a period enabling us to verify the accuracy thereof,
  • the processing is unlawful, and you request the restriction of processing instead of erasure of your personal data,
  • we no longer need your personal data, but you require them for the establishment, exercise, or defense of legal claims, or
  • you object to processing pending the verification whether our legitimate grounds override yours.
• Right to access: You have the right to request information about the personal data we hold about you, including information about what categories of personal data we possess or control, how they are used, where we obtained them if not directly from you, and to whom they have been disclosed, if applicable. You have the right to one free copy of the personal data we hold about you. Under applicable laws, we reserve the right to impose a reasonable fee for any additional copies beyond the first one you may request.
• Right to data portability: Upon your request, we will transfer your personal data to another controller where technically feasible, provided that the processing is based on your consent or on a contractual obligation. Instead of receiving a copy of your personal data, you may request that we transfer them directly to another controller designated by you.
• Right to erasure: You have the right to have your personal data erased if:
• • the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  • you have the right to object to further processing of your personal data (see below) and exercise this right to object to processing;
  • the processing is based on your consent, you withdraw that consent, and there is no other legal ground for the processing;
  • the personal data have been unlawfully processed;
• unless processing is necessary for the following reasons:
• • to comply with a legal obligation that requires processing on our part;
  • in particular, for the purposes of archiving in the public interest;
  • for the establishment, exercise, or defense of legal claims and legitimate interests.
• Right to object: You may object at any time to the processing of your personal data in connection with your specific situation, provided that the processing is not based on your consent but on our legitimate interests or those of a third party. In such a case, we will cease processing your personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, or for the establishment, exercise, or defense of legal claims. If you object to the processing, please specify whether you wish to have your personal data erased or processing restricted by us.
• Right to lodge a complaint: In case of alleged violation of applicable data protection laws, you may lodge a complaint with the supervisory authority for data protection in your country of residence or at the place of the alleged infringement. In the Republic of Bulgaria, this authority is the Commission for Personal Data Protection (CPDP).
• Additional information needed to exercise your rights:
• Timeframe: We will attempt to fulfill your request to exercise rights or request information from us regarding your personal data within a period of 30 days, which may be extended due to specific reasons related to the specific legal right or the complexity of your request.
• Access restriction: In certain situations, we may not be able to provide you with access to all or part of your personal data due to legal provisions. If we deny your access request, we will inform you of the reason for this denial.
• Identification impossibility: In some cases, we may not be able to verify your personal data based on the identifiers provided in your request. In such cases, when we cannot identify you as a data subject, we do not have the objective possibility to fulfill your request to exercise your legal rights as outlined in this section unless you provide us with additional information to identify you.
• Exercising your legal rights: To exercise your legal rights, please contact us at the addresses provided at the end of this policy.

X. Storage of your personal data:

In general, we will retain the personal data you have provided to us for the purposes of sale and delivery of goods until they are necessary for the completion of the delivery, as well as for a longer period as required by applicable accounting and cash flow control regulations of the company. We keep the history of your purchases on the website for a period of 3 years.

XI. Changes to this policy:

We reserve the right to change our data protection practices and to update and modify this policy at any time. For this reason, we urge you to regularly review the policy. This data protection policy is current as of the "last edited" date, which is indicated at the top of this page.

XII. Contact details:

Please send your inquiries regarding data protection and any requests regarding the exercise of your legal rights to the email address provided on the website.

I. What are "Cookies" and local data storage ("Cookies" and similar technologies)?

Cookies are small text files that are downloaded to your computer or mobile device when you visit websites. First-party cookies are those set by the website you are visiting. Third-party cookies are those cookies used by domains other than the one you are visiting.

Similar to "Cookies," local storage technology, if used, allows websites to store information on a computer or mobile device. Local storage is often permanent, and unlike "Cookies," the data in local storage is not automatically transferred over the internet every time the website that stored it is visited.

II. How do we use "Cookies" and similar technologies?

We use 'Cookies' and similar technologies on our Website to:

• improve the presentation of the respective websites and the user experience,
• measure advertising exposure and online media by determining when, how often, and on which websites certain online ads, media, and other content are displayed on your device.

III. Types of Cookies:

Our Website may use the following types of 'Cookies':

1) Essential Cookies:

These Cookies are strictly necessary for the website to function. We use these Cookies, for example, in the following cases:

• to establish the authenticity and identity of our users when they use our Site, so that we can provide our services;
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2) Performance and Functionality Cookies:

These Cookies are not strictly necessary, but they allow us to personalize your online experience with our Internet pages. We use these Cookies, for example:

• to remember your preferences so that you do not have to enter information you have already provided each time / for example, when entering your access data to our services /;

3) Advertising Cookies.

We use these Cookies, such as:

• to obtain information about how you use our Internet pages, such as pages you visit or how you react to ads, in order to provide you with ads tailored to you;
• to determine the most popular parts of our Sites;
• to monitor the use of our services and our Sites (frequency and time);
• to track the success of a product;
• to determine how often you and other users visit our Sites;

Often, these Cookies aim to provide ads tailored to you - both on our Sites and beyond. This type of advertising is known as "interest-based advertising." Many of these types of Cookies belong to our service providers.

4) Session Cookies:

We may also use session Cookies, for example:

• to allow you to navigate between the individual pages of our Site without having to log in again. This practice is known as "single sign-on";
• to recognize you when you return to our Site to use our services;
• to collect responses to quizzes to show your result;
• to retain responses to a once-completed survey form (and avoid having to fill out the survey form multiple times).

IV. How we use Cookies?

We use the information from Cookies to make our Internet pages more enjoyable and easy to use for users and to provide you with a personalized experience on our site.

V. Third-party Cookies:

We also use some third-party Cookies as part of our services. These Cookies are managed by the respective sites and are not controlled by us.

VI. How to delete Cookies?

You can choose whether to accept Cookies or not. If you want to know when your computer receives a cookie, you can configure your browser to notify you about it. This way, you have the option to accept or reject a cookie. Your computer can be set to reject all Cookies. If you want to know how to do this, visit aboutcookies.org. Please note that changes to your browser to disable the Cookies feature will prevent certain parts of our Sites from functioning properly, including the "login" and "playback" features.

VII. Changes to our Cookie Policy:

All future changes to our Cookie Policy will be published on this page. All changes take effect immediately, except for existing customers, for whom these changes take effect 30 days after publication, unless otherwise stated.

VIII. Can website users block Cookies?

Yes, you can change your browser's privacy settings to block all Cookies; however, this may seriously affect the functionality of the website and your use of it, as many websites may not function as intended. Your browser may allow you to delete all Cookies when it is closed. However, in this case, persistent Cookies, which may store your preferences and personalized settings on the websites you regularly visit, are also deleted. You can choose to keep Cookies you want, as your browser may allow you to specify which sites to always allow or disallow Cookies from.

IX. Where can I find more information about Cookies?

Detailed information about how organizations use Cookies can be found at: www.allaboutcookies.org